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platform.For more information, please see our Cookie Notice and our Privacy Policy . One thing many readers have been complaining about when it comes to getting help or information on their pending Unemployment Insurance (UI) payment or retroactive benefits claim is finding a number to call so that they can get through to someone they can speak to. Due to ongoing staffing shortages at state UI agencies, COVID work restrictions and ongoing system/IT issues with unemployment filing systems it is very hard to get through a live person that can help you with claim issues or delayed current and back payments. This has been acutely felt with the recently ended 2021 unemployment extensions and for PUA claimants who have to provide a lot more documentation to justify their claim. With state agencies focusing resources on updating IT systems and processing back payments related to the various UI program extensions, they have little time to take calls and actively help those desperately looking for help with their claims and wondering when they will start getting paid. That’s why most agencies are directing people to their state website or social media channels to get more information. But a lot of time that information is generic and not helpful for most people with issues specific to their claim. So with that in mind here state UI agency contact numbers and some tips and tricks to get through to a live person. If you have any questions or numbers/approaches that have worked for you please leave a comment below. This may help others or hopefully gets you more information on your issue. Get the latest money, tax and stimulus news directly in your inbox Jump to your State (more coming soon)
California (CA) EDD Contact NumbersYou can see the regularly updated CA resource page for more information and reader comments on dealing with the CA EDD, but here are the best contact numbers for help with your UI Claim Visit Ask EDD unemployment benefits page to request to backdate your claim if you think it has the wrong start date. Then select Claim Questions and then Backdate the Effective Date of my UI Claim Due to COVID-19. General UI questions and technical help with registration, password resets, EDD Account Numbers, and how to use UI Online: 1-833-978-2511 (English and Spanish). Hours: 8 a.m. to 8 p.m. (Pacific time), seven days per week. Note: EDD representatives answering general questions will not have access to your claim or payment information. To get specific claim support or information call the following numbers between 8 a.m. to 12 noon (Pacific time), Monday through Friday: For English: 1-800-300-5616; For Spanish: 1-800-326-8937 Automated phone line to certify: English: 1-866-333-4606; Spanish: 1-866-333-4606 New York (NY) Unemployment NumberHere are the best contact numbers and tips to get in touch a live agent at the NY DOL. See the New York Department of Labor (DOL) resource page for more information and reader comments.
Like all major state UI agencies the NY DOL is currently experiencing high call volumes, so if you can get through to an agent and their website is not useful consider contacting them via their social media sites (e.g twitter) which seem to have the new updates posted regularly. Or follow me on twitter where I retweet pertinent updates. Florida (FL) Unemployment NumberYou can see the regularly updated FL resource page for more information and reader comments on dealing with the FL DEO, but here are the best contact numbers for help with your UI Claim
You can also try and use the new use the new CHAT feature on FloridaJobs.org. But many readers have said this is still a bit buggy and for general questions only. Texas (TX) Unemployment NumberHere are the best contact numbers and tips to get in touch a live agent at the TX TWC. See the Texas Workforce Commission (TWC) resource page for more information and reader comments. Claim status and payment request options are available daily, 7:00 a.m. to 6:00 p.m (CT). General information is available anytime. Call: 800-558-8321 Tele-Center Phone Number: 800-939-6631; Business hours are now Sunday – Saturday, 7:00 a.m. to 7:00 p.m. Central Time. Other Contact Options: Pennsylvania (PA) Unemployment NumberHere are the best contact numbers and tips to get in touch a live agent at the Pennsylvania Department of Labor and Industry (L&I). See the PA resource page for more information and reader comments.
Request Backdating If you are looking to have the effective date of your claim earlier than the week in which you opened your claim, you can call the PUA Call Center at 855-284-8545 OR you can send an email request to [email protected]. In the Subject line of the email, indicate BACK DATE REQUEST and in the body please indicate exactly when and how COVID affected your employment or self-employment and which weeks you wish to claim. The effect of COVID-19 on your employment must be due to one of the COVID-19 related reasons in the CARES Act for PUA eligibility. New Jersey (NJ) Unemployment NumberHere are the best contact numbers and tips to get in touch a live agent at the NJ Division of Unemployment Insurance Labor and Workforce Development (LWD). See the resource page on this site for more information and reader comments. Questions about your claim
Illionis (IL) Department of Employment Security (IDES) Contact NumbersCall IDES Customer Service Center at 800-244-5631 for questions around your claim. You can also call this number it you were unable to file your claim because of capacity or system limitations or to discuss backdating your claim with a representative. See others experiences at the IDES forum page. To certify for Unemployment Insurance benefits, click here or call Tele-Serve at 312-338-4337 Monday – Friday 3:00 a.m. – 7:30 p.m. Georgia (GA) Department of Labor (GDOL) Contact NumbersIts hard to get a hold of a live agent at the GDOL, and they strongly encourage you to use their online portal, but their UI customer service can be reached via 404-232-3001 or 877-709-8185. They also have a general number at 404-232-3990 per their official service directory. For more on the various comments and hundreds of comments around challenges with filing and get paid see the GA UI Forum page. Virginia (VA) VEC Contact NumbersDelayed payments by the VEC due to reinstated work search requirements has been a primary cause of payment delays for many Virginians. To get help you can see the following contact numbers from the VEC Customer Contact Center at 1-866-832-2363. This is available from 8:15am to 4:30pm, Monday – Friday and 9am to 1pm Saturday. You can also call their claims info line – 800-897-5630 – to get the status of your claim and file an appeal. You can use their automated chat bot (via main VEC website) to get started in off peak or non-working VEC hours. This can get you going in the right direction faster than via the phone service. VEC Constituents Inquiry Form for those who want to get help from their local representative on UI Payment issues. Fill in the fields on the form with your details and focus on the specific pitfalls needing to be fixed. Don’t use as a complaint form. Virginia Workforce Connection – It is mandatory to register when you first file for UI; Mandatory to upload existing or new resume for job searching. If you don’t do this your work search requirement could be impacted and your payment could be delayed. VA Work Search Requirements (required from June 1st) – you must actively make at least two job contacts each week and report the details online or over the phone: For regular UI claimants, online at www.getgov2go.com or over the phone at 800-897-5630; For PUA claimants, you must call 866-832-2363 and follow the prompts to file your weekly claim Subscribe via email or follow us on Facebook, Twitter or YouTube to get the latest news and updates How do I speak to a representative at NYS unemployment 2022?To reach the Claimant Advocate Office, please call (855) 528-5618.
What is the best time to call unemployment NY?It is best to apply for unemployment insurance online in the hours of 7:30 a.m. - 7:30 p.m. Call our Telephone Claim Center, toll-free during business hours to file a claim. Monday through Friday, 8:00 a.m. to 5:00 p.m.
How do I contact the NYS Department of Labor?By Phone:. Media Inquiries. (518) 457-5519. [email protected]. ... . Website Support. [email protected]. NOTE: Please do not use this email address to inquire about your unemployment insurance claim or your online services account. ... . NY.Gov Assistance. (800) 833-3000.. Why is NYS unemployment taking so long?It takes three to six weeks from the time you file your claim to when you receive your first payment, because we have to review and process your application for benefits.
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