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Texas Health and Human Services

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Fighting Fentanyl

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Latest News

HHSC Launches Dedicated Spanish-Language Healthy Texas Kids Channel on YouTube

The Texas Health and Human Services Commission is launching Niños Sanos de Texas (Healthy Texas Kids), a new YouTube channel for Spanish-speaking children. The made-for-kids videos include topics like improving nutrition, physical health, and boosting physical activity.

HHS Facilities Accepting Holiday Donations for Hospital Patients, SSLC Residents

HHS staff and community volunteers are working hard to make the holiday season bright for patients and residents across Texas.

Gov. Abbott, HHSC Announce Extension of Emergency SNAP Benefits for November

Gov. Greg Abbott announced that HHSC is providing more than $334.5 million in emergency Supplemental Nutrition Assistance Program food benefits for the month of November.

If you are looking for services such as WIC, SNAP, TANF or Medicaid, please visit 211Texas.org.

The search at //resources.hhs.texas.gov/pages/find-services will help you locate offices that can help you with aging, disability, behavioral health and intellectual or developmental disabilities services.

If you are unsure how HHS can help you, call 855-937-2372 to talk to a trained professional.

P-EBT

Information about Pandemic EBT including frequently asked questions is available on the HHS website. Click here to visit the P-EBT page.

You can call the P-EBT Call Center at 833-613-6220 Monday through Friday, 8:00 am to 6:00 pm Central Time.

Help with Benefits and the Your Texas Benefits Website

Visit YourTexasBenefits.com or use the Your Texas Benefits mobile app to manage your benefits. You can get help with the website or with your benefits by calling 2-1-1 or 877-541-7905 (select your language and then Option 2).

COVID-19 Resources

We have created a webpage with news and health information on COVID-19 and how it may affect your benefits. Click here to visit the webpage. You can also call 2-1-1 and select Option 6 for questions related to COVID-19.

Lone Star Card

You can visit the Lone Star Card webpage, call the Help Desk at 800-777-7328 or email us if you have questions about your Lone Star Card, such as:

  • What do I do if I've been approved but haven't received the card yet?
  • I've lost my card — how can I get a replacement?

Questions about Provider Licensing, Credentialing and Regulation

If you have questions about provider licensing, credentialing and regulation, visit our website or email us. Additional contact information can be found below:

  • General child care licensing questions: visit our website or email us.
  • Child Care Licensing Account Portal: visit our website or email us.
  • Certified nurse aides: visit our website or email us.
  • Medication aides: visit our website or email us.
  • Long-term care providers.
  • Long-term care provider license confirmations.
  • Long-term care provider policy questions.
  • TULIP questions: visit our website, call 512-438-2630 or email us.

Help with Downloading a Form

If you need help downloading a form, visit our troubleshooting page.

File a Complaint Against a Provider

Any person with knowledge of substandard care provided by any HHS-regulated health care facility may file a complaint.

  • Click here for details on submitting a complaint.
  • Long-term care complaints: call 800-458-9858.
  • Health care regulation complaints: call 888-458-0022 (select Option 4 for acute care or Option 8 for substance abuse).
  • Email us.

Technical Issues with this Website

If you find pages or links that are not working on this site, email us. Please make sure to include the link of the page that you are having trouble with.

How do I talk to a person at Texas health and Human Services?

For help or questions with your HHSC benefits case or YourTexasBenefits.com, call 2-1-1 or 1-877-541-7905. After you pick a language, press 2.

How do I talk to a live person in Texas 211?

Contact by calling 211 or (877) 541-7905 | 2-1-1 Texas.

How do I speak to a Texas Medicaid representative?

Call toll-free at 800-252-8263, 2-1-1 or 877-541-7905..
Choose English or Spanish..
Choose option 2. The person you speak with can help you find out if you have Medicaid or not..

How do I contact Texas benefits?

Call 2-1-1 or 877-541-7905 (after you pick a language, press 2)

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