With EZ-Pay, you can prepay your MetroAccess fare by phone or the Internet with a credit/debit card, or in person with cash at the Metro Center Sales Office. You can also review your trip history online, and any complimentary trips that you receive will be credited to your account electronically. Take advantage of the convenience and security of EZ-Pay. Simply prepay with EZ-Pay, then show your MetroAccess photo ID to the driver when you board the vehicle. Show Your EZ pay account is automatically established when you are certified for MetroAccess. Your MetroAccess customer ID is your Log on ID and MetroAccess password followed by the # key. Your default password is your eight-digit date of birth. Should you forget your password or need it reset, please contact the Transit Accessibility Center at 202-962-2700 and select option 5 (TTY 202-962-2033). EZ-Pay Works with SmartBenefits®If you receive a transit benefit through your employer's SmartBenefits® program, you can now direct your monthly transit benefit to MetroAccess. At the beginning of each month, you can call or log in to your EZ-Pay account to review your balance and transaction history. To direct your transit benefits to MetroAccess through your EZ-Pay account, you must have a registered SmarTrip® card and be enrolled in SmartBenefits®. For more information on SmartBenefits®, contact your employer or transit benefit provider. Managing Your AccountWith EZ-Pay, you can add money to your account whenever you want and keep track of the balance on your account. MetroAccess customer service representatives can also provide you with account information when you call to schedule a trip. Please note that funds need to be available in your account prior to making a reservation for your trip. Money is deducted from your EZ-Pay account at the time you book your trip, not when you actually take the trip. For subscription riders, funds need to be available in your account eight (8) days prior to your subscription trip(s), since subscription trips are automatically reserved in the system a week prior to the actual day of travel. Subscription trips are automatically cancelled for all federal holidays. Please note if you re-book your trip(s) for travel on a federal holiday, funds will need to be available prior to booking your trip(s). If funds are not available in your EZ-Pay account at the time of booking, you will be required to pay the driver in cash prior to boarding the vehicle. Download the EZ-Pay brochure. Using Your AccountBy Phone:
By Internet:
In Person:
Can you pay my metro bill online?Make one-time payments on our website without extra fees. It's quick, easy and all you need is a debit or credit card.
Can I pay my Metro PCS phone bill with a checking account?You can pay with debit card or a checking account online. You can mail in a check made out to Metro PCS. You can make an automatic payment by signing up for electronic payments.
What is the app to pay Metro?MyMetro on the App Store.
How do I pay Metro on my phone?How to pay your Metro PCS bill over the phone. Step 1: Dial 611. Dial 611 and wait for a representative to pick it up. ... . Step 2: Choose bill payment option. ... . Step 3: Enter the account number and due date. ... . Step 4: Select the payment amount. ... . Step 5: Provide credit card information. ... . Step 6: Submit Payment.. |