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Due to high email volume, it could take up to 3 business days to respond to your e-mail question.We can answer your questions by email, but please note this email system is not secure. Do not include personal tax account information such as Social Security numbers or billing and payment amounts. We're committed to protecting the privacy of your tax account information. To discuss confidential questions, please call us or include your phone number in your email, and we will call you. Submit a question to our support team:* Denotes a required field. Tools & Applications
Where's My Refund?Find the status of your last return and check on your refund. Check your refund status Tax Withholding EstimatorMake sure you have the right amount of tax withheld from your paycheck. Check your withholding IRS Free FilePrepare and file your federal income taxes online for free. Try IRS Free File Your Online AccountMake payments toward your balance and manage profile preferences for account activity. Go to your account Get Your Tax RecordsRequest your transcripts online or by mail. Get your transcript Pay Directly From Your Bank AccountUse Direct Pay to securely pay your taxes from your checking or savings account. Pay your taxes Identity Protection PIN (IP PIN)Protect yourself from tax-related identity theft. Register for your IP PIN IRS2Go Mobile AppCheck your refund status, make a payment, get free tax help and more. Download the IRS2Go app W. A. Harriman Campus Albany, NY 12227-0125 www.tax.ny.gov Individuals 518-457-5181 Check your refund status 518-457-5149 Form 1099-G 518-457-5181 Disagree with your bill or notice 518-485-9791 STAR Program 518-457-2036 Primary Services Property Tax Exemption Information, State Tax Collection Agencies, Tax Preparation Assistance Description Auditing and collection of New York State taxes. Free file options available on the website that include both federal and state income tax returns. STAR Property Tax relief program. Hours Monday-Friday, 8am-5pm. Eligibility New York State taxpayers. Service Area: WNY. Intake Process Call or create an individual account through the online service center which you can use to respond to department notices regarding a bill or adjusted refund via the website. Program Fees Call for information. Date of Official Change Dec 04, 2020
How do I pay my NYS taxes by phone?518-457-5149—Para español, oprima el dos. 8:30 a.m. – 4:30 p.m.
How can I check my income tax online?Step 1: Go to the e-Filing portal homepage. Step 2: Click Income Tax Return (ITR) Status. Step 3: On the Income Tax Return (ITR) Status page, enter your acknowledgement number and a valid mobile number and click Continue. Step 4: Enter the 6-digit OTP received on your mobile number entered in Step 3 and click Submit.
How do I check how much I owe in NY state taxes?To review your tax account balance, use your Individual Online Services account with the Tax Department. Your account also gives you access to your tax-related information and activity. Married filing a joint return? You will both need your own Online Services account to view each spouse's separate tax account balance.
Can I pay my NY property taxes online?Payment Options
If you received a bill or notice and need to pay, you have options: use your Online Services account to pay directly from your bank account for free or by credit card for a fee. Don't have an Online Services account? Pay directly from your bank account for free using Quick Pay (individuals only).
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