How to turn off parental controls on google account

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This wikiHow teaches you how to disable parental restrictions on an Android phone or tablet. If you've set up Parental Controls in the Google Play Store, you can edit or disable them at any time directly from that phone or tablet. If you're using Google Family Link to manage a child's account, you can end account supervision once the child turns 13—until then, you can only adjust the child's Play Store restrictions in the Family Link app.

1. 1

   Open the Play Store

   . You'll find the Play Store's briefcase icon in the app drawer..

2. 2

   Tap the ☰ menu. It's the three horizontal lines at the top-left corner of the screen.

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3. 3

   Tap Settings. It's about halfway down the menu.

4. 4

   Scroll down and tap Parental Controls. It's under the "User controls" header toward the middle of the menu.

5. 5

   Slide the "Parental controls are on" switch to Off

   position. It's the switch at the top-right corner of the screen.
   • If you just want to remove restrictions on one category, tap that category instead, select your desired rating, and then tap SAVE.

6. 6

   Enter your four-digit PIN and tap OK. Use the same PIN you used to set up Parental Controls on this Android. Once your PIN is accepted, all Play Store downloads will be permitted.

   • If you don't remember the PIN you used to set up Parental Controls, see Disabling Play Store Parental Controls Without a PIN.

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1. 1

   Open the Family Link app on the parent's phone or tablet. If you manage your child's account with Google Family link and wish to stop supervising their account, use this method. The Family Link app is the white icon with blue, yellow, and green flag.

   • If the child is not yet 13, you won't be able to completely disable supervision.[1] You can, however, disable Parental Controls for their Google Play Store downloads.

2. 2

   Tap the account you want to manage.

3. 3

   Tap Manage Settings.

4. 4

   Tap Controls on Google Play to manage Play Store Parental Controls. If the child is over 13 and you want to disable all supervision, skip to the next step. To remove parental controls in the Play Store:[2]

   • Tap the type of content you want to allow.
   • Choose how much access you'd like the child to have to the specified content.
   • Tap SAVE to save your changes.

5. 5

   Tap Account Info. Information about the child's account will appear.

6. 6

   Tap Stop supervision. A warning message will appear.

7. 7

   Tap Stop Supervision and follow the on-screen instructions. The remaining on-screen steps will walk you through the process of removing Family Link services from your child's Android phone or tablet.

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1. 1

   Open your Android's Settings

   . You can do this quickly by dragging down the notification panel from the top of the home screen and tapping the gear at the top-right corner.
   • This method requires you to delete your Google Play Store settings and create a brand new PIN to replace the old one.[3]

2. 2

   Tap Apps & notifications. This section may be called Applications or Apps on some Androids.

3. 3

   Tap Google Play Store. You may have to scroll down to find it.

4. 4

   Tap Storage. If you see Clear storage you can tap that instead.

5. 5

   Tap Clear data and then OK to confirm. This deletes your saved Play Store data, including all parental control settings.

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Add New Question

• Question

  I put parental controls on my grandson's phone, and I want to turn them off, but I don't remember the PIN. What do I do?

  James Allen

  Community Answer

  You can do a "factory reset" on the phone, which will remove all settings, including parental controls. The exact steps depend on what the make/model of your phone.

• Question

  How can I get my tablet out of retail mode?

  If it's in retail mode, the easiest fix is to factory reset your phone. In your settings, scroll to "Backup/reset" and choose "Factory reset." When the device turns back on, it will let you set up as a personal device. Ensure you have the password for the linked Google account on hand.

• Question

  Will my parent see if I removed parental controls?

  Unless they check, you'll be fine. Put your own PIN and act like nothing changed.

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About This Article

Article SummaryX

1. Open the Play Store.
2. Tap the menu.
3. Tap Settings.
4. Tap Parental Controls.
5. Toggle off the switch.
6. Enter your PIN.
7. Tap OK.

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