How to check what dell laptop i have

There are many reasons you might want to find the product model of your Dell computer or laptop. You could require your product model for warranty repairs, to look up the specs for your PC or laptop for upgrades, support with your Dell product, or you want to buy other accessories for your device.

The product model number helps to identify your product within a series. This simple guide describes three methods you can use to find the product model of your Dell computer or laptop.

Check Your Computer or Laptop for a Label

One of the easiest and quickest ways to find the product model is to physically find it on the outer case of your computer or laptop. A model number should follow the model type. The location of a label varies depending on whether you are looking for a product model on a computer or laptop. To locate the label on a computer, you should try looking at the back, top or side. The product model label might also be on the back of the computer stand. Or if you’re trying to locate the label on a laptop you should take a look at the base of your Dell laptop or the keyboard or battery compartment. Some Dell computers and laptops contain the product model on the power button cover.

If the sticker on your computer or laptop is missing or unreadable, do not worry, there are other ways to identify what your product model number is for example, this is easily done within Windows itself.

Access the Dell Support App in Windows 10

Another method of identifying your product model is to go on the Dell Support Application in Windows 10. Search for the Dell Support App using the search box in the left-hand corner and type ‘SupportAssist’. If this does not appear, then it might not have been installed on your computer or laptop yet. To download this application, you should read Dell’s knowledge base on how to install the support app. Once you have downloaded this application, you should be able to view your product model on the main screen.

Using a Computer or Laptop’s BIOS System

The BIOS refers to the basic input/output system of your computer or laptop. This system contains a vast number of hardware configuration settings which can be updated using the setup utility. Through accessing the BIOS menu, you can view the product model for your computer or laptop.

Follow ITC Sale’s simple guide on how to find the product model of your Dell computer or laptop, or if you would like further advice or need any information on our products call our team of PC and laptop experts on 03333 222 200 today.

Mercer provides full support for Dell and Apple computers purchased through the IT department. Equipment considered end of life hardware may still be serviced, but charges may apply. Please see the Computer Equipment Service and Support Policy for information regarding service charges.

If your computer is end of life, visit our purchasing website for replacement options.

Check Computer Age by "Property of Mercer" Sticker

Every Mercer-supported computer has a "Property of Mercer" sticker containing an identification number. In 2010, this number began including the year and the month the machine was deployed. The sticker is usually placed in the following locations:

• Dell Desktops:  On top of the computer, near the front.
• Dell Laptops:  On the back of the display.
• Apple iMacs:  On the back of the computer.
• Apple MacBooks:  On the back of the display.

If the identification number is 7 digits long, the first 2 numbers represent the year the device was deployed, and the next 2 numbers represent the month. For example, if a computer has a sticker with 1201326, it was deployed in January 2012.

If the identification number is not 7 digits long, the computer's age must be verified by the serial number or service tag. See information below for instructions.

Locating Dell Service Tags

Dell uses product identifiers like Service Tag, Express Service Code, or Serial Number to access product information like technical specifications, documentation, warranty. The Dell Service Tag is a 7 character alphanumeric code used to identify specific products.

• Laptops: The Service Tag is located on the bottom panel of the laptop.
• Desktops: The Service Tag is located either on the top, side or on the back panel of the computer.
  
  
  
  

Check Dell Computer Age

Follow the instructions below to determine the age of a Dell computer.

1. Visit the Dell Support page: https://www.dell.com/support/home/en-us
2. Enter your 7 character alphanumeric Service Tag in the Search Support box and select the Search button.
   
   
3. Select the View warranty details link in the Warrant status box.
   
4. The Mercer end of life date is 5 years after the Ship Date shown for Dell desktops and 4 years after the Ship Date for Dell laptops.
   

Check Apple Computer Age

Locate the "Property of Mercer" sticker and identification number on your computer. The sticker is usually placed in the following locations:

• Apple iMacs:  On the back of the computer.
• Apple MacBooks:  On the back of the display.

If the identification number is 7 digits long, the first 2 numbers represent the year the device was deployed, and the next 2 numbers represent the month. For example, if a computer has a sticker with 1201326, it was deployed in January 2012.

The Mercer end of life date is 5 years after the deployment date for Apple iMacs and 4 years after the deployment date for Apple MacBooks.