You can keep your phone number when you switch to Google Fi. Mobile, landline, and Google Voice numbers are welcome. You start the process when you sign up for Google Fi. Learn how to transfer your number with a step-by-step guide. How long it takes to transfer a number You start the transfer once you open the Fi app to activate your phone. Eligibility, family plans & your number How do I know if my number can be transferred? When you sign up for Google Fi, we let you know if your number is transferable. If I’m on a family plan, can I transfer my number? Yes. Keep in mind that depending on your current plan, this may impact the other people still on the family plan. We recommend calling your carrier to check. If I transfer my number, can I take it with me if I decide to switch carriers? Yes. You can cancel your Google Fi service and transfer your number to another carrier at any time. Can I activate Google Fi service with a new number and transfer my number later? Yes. Learn how to initiate a number transfer after activation. Can I use my own phone and transfer my number? Yes. Download the Google Fi app and follow the instructions to sign up or start your transfer. Use your number while it transfers
What to do before you start the transferKeep your current phone service active Do not cancel your current phone service. It must be active for the transfer to go through. Once your transfer is finished, confirm that your plan with your previous carrier is canceled. Many carriers cancel it automatically after you transfer your number, but you should still check with the carrier. If your phone is new, make sure to keep your previous phone around. While the transfer is happening, you can still use your previous phone for calls and texts until the transfer completes. Check if there are any early termination fees If you’re under contract with your current carrier, check if there are any early termination fees. If so, you might be charged a fee for leaving your contract early. If you have questions, contact your current carrier. Check transferring fees. Check if your current carrier charges any fees when you transfer out your number. Make sure your number is unlocked & ready to transfer out To make sure the transfer request is authorized, some carriers have locks on their user’s numbers. To make sure your number is ready for transfer, go to your current carrier’s website or app and sign in to your account. To make sure the number is unlocked and ready for transfer, follow their steps. If you can't verify if the number is unlocked, you must call your current carrier for assistance. Gather account info from your carrier Even if your phone or SIM card hasn’t arrived, you can still go to your Google Fi account page to enter your carrier info. Providing your carrier info makes activation easier, and your info is automatically downloaded to your phone. We recommend that you check with your previous carrier for the most recent info. Verizon You must have:
If you’ve set up Verizon Number Lock, you must remove it. Learn more about transferring your number from Verizon. If you have trouble finding the info, sign in to your Verizon account or contact Verizon support. AT&T You must have:
You can learn how to get the necessary information from this AT&T article. If you can't find the information, sign in your myAT&T account, or contact AT&T support. To start a number transfer, make a Number Transfer PIN. Use that PIN to start the number transfer on the Google Fi website. For questions about AT&T port protection and Number Transfer PINs, contact AT&T Support. After you start the number transfer, you may get a text message from AT&T that asks you to confirm the transfer. Once you respond to the text message, retry the number transfer. Important: If you don’t receive a text message from AT&T, make sure that your AT&T service is still active and that your AT&T SIM card is still in your phone. If you still don’t receive a text message from AT&T, contact AT&T’s Global Fraud team at 866-563-4705 for assistance. T-Mobile You must have:
You can learn how to get the necessary information from this T-Mobile article. If you can't find the information, sign in to your My T-Mobile account or contact T-Mobile support. US Cellular Your US Cellular account number is either the account number or customer ID on your bill. If you’re having trouble finding this information, contact US Cellular support. Google Voice Other carriers If you transfer from Republic Wireless, Cricket, Metro PCS, or another carrier, you can usually find the relevant information on your bill. You must have:
Transfers can take up to 48 hours before text message service works. Tracfone, NET10, Straight Talk, Total Wireless, Walmart Family Mobile & GoSmart, Page Plus Cellular, and Simple Mobile use port protection. If your account has port protection enabled, you need to disable it before you can transfer your number to Fi. To learn how to disable port protection, contact your previous carrier. Ooma & other VoIPs Ooma
Magic JackThe Magic Jack Porting Department phone number is 833-840-4357. Other VoIPThere's no standard set between VoIP providers for number transfer requirements. You can ask your VoIP provider to find out what's needed for the transfer of your number to Google Fi. VoIP number transfers can take up to 5 days to complete. Prepare your contacts & messages Once you're ready, you can simply follow our step-by-step guide to transfer your phone number to Google Fi. Was this helpful? How can we improve it? Can I put my cricket SIM card in an unlocked phone?Check that your unlocked phone or data device is compatible with the Cricket network. Some unlocked devices aren't compatible with our network. We make it easy with our Device ID (IMEI) checker. Note: Other carriers' 5G devices may not have access to Cricket 5G service at this time.
How do I activate a new Cricket phone?Activation: Online Orders. Insert your SIM card BEFORE you activate (learn how to insert your SIM card here).. Locate your order number and phone number. You can find both items in your order confirmation email or on your packing slip.. Go to cricketwireless.com/activate and follow the steps.. Can I put my cricket SIM card in a Tracfone?Cricket sim cards can be used with Cricket service only. You can bring over a tracfone device to use with our service if it is unlocked and gsm compatible. A: Hello Bubbi. This kit can be used with an iPhone Xs.
Can I transfer my Cricket phone number?We make it easy to bring your number to Cricket. Whether you're a new customer or you want to add a line to your existing Cricket account, we make it simple to transfer your number. Just remember to keep your current service active until you receive your Cricket device or SIM in the mail.
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