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HOW TO in Siebel 1. Customer Accounts > Network Provisioning 2. Put in Zip Code and ESN [To assist customer in finding ESN click here 3. Click "Check Coverage/Validate ESN" 4.MAKE SURE ZIP and ESN are VALIDATED - If you receive an error, while verifying coverage, that there is no service in the area for the zip code connected to the lifeline key, you can try another zip that is close by.
3. Register a credit card- Use it for my monthly charges - Just keep on file for Top-Ups - If Name and Address already on account, it will auto populate the fields - If not, fill in all information, ask for correct spelling
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