Can you cancel free amazon prime trial

While Amazon Prime Day allows new customers to get the benefits of next-day delivery and Prime Video for a month, forgetting to cancel the free trial can lead to a £79 bill

Can you cancel free amazon prime trial
Can you cancel free amazon prime trial

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How to cancel your Amazon Prime membership

By

Dave StubbingsSEO Editor

  • 13:40, 18 Jun 2021

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Amazon Prime Day is back, and this year runs over a 48-hour period from June 21 to 22.

Anyone who signs up to the retail giant’s 30-day free trial - giving access to Prime Video and next-day deliveries - must remember to cancel their subscription in a few weeks, or face a £79 bill.

Thousands of people are expected to join the trial subscription to take part in the annual sale, and they must cancel within the 30 day period to avoid paying the out the monthly fee.

The reason this happens is that when anyone registers - for free or otherwise - their bank details are automatically enrolled into a contract.

That contract charges subscribers as and when the next payment is due.

Those who don’t cancel before the 30th day could therefore be slapped with a pretty big bill.

Anyone wishing to continue with the subscription, can, while those who don’t can follow the guide below on how to cancel Prime without any hassle.

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Amazon Prime Day 2021

Can you cancel free amazon prime trial

(Image credit: Amazon)

If you've decided you want to cancel your Prime membership, you can do so by clicking the End Membership button on the left side of the Manage Prime Membership Page. You'll find the link right below where your renewal date is listed.

Clicking the link will take you to another page, where you will have to confirm you want to cancel. You'll also have the opportunity on that page to get a reminder of when your trial or current membership is about to end.

How to cancel Amazon Prime: Check when your free trial ends

If you recently signed up for Prime's free trial, you can see how much longer you have in your Prime trial by going to your Amazon account (opens in new tab) page. To get there, sign in to your Amazon account; at the top right side of the page, you'll see a "hi" message with your name. Open the drop-down menu below that message and select Your Account from the available options. From there, select the Prime option.

The resulting page will show how long you've been an Amazon Prime member, as well as the date you will be charged for your next year of Prime. If you have a bit of time before your trial ends or your membership renews, you can sign up for an email reminder three days before your renewal date.

Additionally, if you receive an Amazon Prime late delivery, you can reach out to customer service to complain. As one possible form of repayment, the company might extend your membership by a month.

How to cancel Amazon Prime: Will I get a refund?

If you haven't used your Amazon Prime membership since your credit card was charged, then you're eligible for a full refund, even though your trial period has already ended. That means if you realize a month down the line that you don't need the subscription, you can still cancel and get your money back. Otherwise, you have three days from when Amazon Prime charges your credit card to decide whether you want to cancel.

If you do cancel, Amazon may charge you the regular prices for any Prime benefits you used during that three-day period. Those benefits include music and book downloads and streaming. This policy depends on exactly what you've bought. For instance, if you buy a television on day two, you might get a refund of $99, minus the normal shipping charge for that television. The amount that you used your membership during the trial period has no impact on your ability to obtain a refund. If you sign up, but don't use the membership, you won't be charged.

How to cancel Amazon Prime: Can I get another free trial?

Amazon customers are only eligible for one free trial of Prime every 12 months. That means if you cancel your membership, and decide to give Amazon Prime another try, you'll have to immediately start with the paid membership rather than kicking things off with another trial period. 

If it's more than a year later when you decide you want use Amazon Prime again, you'll have the option to try the service out again through a 30-day trial before you'll need to pay for a membership. 

What happens if I cancel my Amazon Prime free trial?

If you cancel within 3 business days of signing up for or converting from a free trial to a paid membership, we will refund your full membership fee; provided that we may charge you (or withhold from your refund) the value of Prime benefits used by you and your account during this 3-business day period.

Can you cancel Amazon Prime during trial?

Select how to end the subscription: To continue using the rest of the trial, but prevent the upgrade, select End on under Cancel on renewal date. To cancel the trial select End Now under End my subscription now.

Is the Amazon Prime free trial really free?

While you won't be charged for your free trial, you'll be upgraded to a paid membership plan automatically at the end of the trial period. For help turning off your Amazon Prime membership renewal, go to End Your Amazon Prime Membership. Was this information helpful? Thank you for your feedback.