Bissell proheat 2x revolution pet pro troubleshooting

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20

Problem

Possible causes

Remedies

Reduced or No

Spray Through

Foot of Machine

Clean water tank may be empty

Refill tank

Clean water tank may not be

seated completely

Turn power OFF; remove and reseat tank

No spray

through

hose & tool

The hose to your machine is not primed or

may have lost prime

1.

With the machine off and unplugged, remove the nozzle from

the foot. Place a ball point pen in the black cylinder next to the

screw. When water bubbles up, remove the pen. Reassemble the

nozzle and hose

2.

Hold end of hose below water level in tank to prime

3.

With the clean tank full of water, the machine OFF and

RECLINED, press the CleanShot

®

button ON and wait for the

CleanShot

®

to drain for a few seconds; This will re-prime the

machine

Clean Water tank may be empty

Refill the Clean Water Tank

Clean Tank may not be seated properly

Turn power OFF; Remove and reseat the clean water tank

No Spray

Through

CleanShot

®

Clean Water tank may be empty

Refill the Clean Water Tank

Clean Tank may not be seated properly

Turn power OFF; Remove and reseat the clean water tank

The machine is not reclined

Press the Recline pedal and bring the handle down to recline the

machine

Pump may have lost prime

With the machine off and unplugged, remove the nozzle from the

foot. Place a ball point pen in the black cylinder next to the screw;

When water bubbles up, remove the pen; Reassemble the nozzle

before cleaning again

CleanShot

®

Continues Spray

When Machine

is Off

CleanShot

®

button is not in the “OFF”

position

Press the CleanShot

®

button to turn it off. The button window will

show the color red and a “O” symbol when it is in the off position

Loss of

suction

power

Dirty tank may not be seated properly

Pick up the dirty tank and reseat so it fits in the unit

Dirty tank has picked up maximum amount

of dirty water and has reached full line

Empty dirty tank

Rubber tab on dirty water tank is not sealed

tight

Check the rubber tab on the dirty water tank and press firmly on all

edges to secure it tightly (see step 4 on page 16 for detail)

Accessory hose door may not be closed

tightly in place

Check the accessory hose door and make sure it is closed tightly – it

should be locked into place

Nozzle may be clogged from pet hair or

debris

Use the nozzle clean out tool and follow steps on page 17 for

“Cleaning Nozzle”

Brush roll cover not fully snapped into place

Remove the nozzle and brush roll cover; Follow step 6 from page 18

and make sure you hear both buttons click into place

No power

Cleaning mode switch mistaken for power

button

Press the red power button on the left side of the machine to turn

the machine on

Outlet may not be active

Try plugging in a different device that uses a grounded outlet to test

for power from the outlet

Leaking tank

Tank may have been over-filled

1.

Make sure your tank has the water and formula in it that you’ve

prepared

2.

With the cap twisted ON tightly, hold your tank at an angle, over a

sink or drain, so any extra water can pour out of the space

3.

Wipe the tank dry with a cloth

Water may be caught in space between the

tank and the tank’s handle

Troubleshooting

WARNING

To reduce the risk of electric shock, turn power switch off and disconnect plug from

electrical outlet before performing maintenance or troubleshooting checks.

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