Anthem blue cross blue shield california provider phone number

There are a number of resources available to you whether you're an active or retiree participant, or a district member representing management or labor. These resources can be extremely helpful and convenient for you to find valuable information for any of your healthcare benefit needs. On this site you'll find various CVT forms such as enrollment, change of dependent, as well as major medical forms. You'll find important links for additional references and educational information. On the contact us section you'll find key contacts and reference information for your convenience.

The plans all provide for annual preventive care, hospital emergencies, chiropractic and acupuncture visits as well as mental health options. All the plans have unlimited lifetime maximum benefit and are compliant with Health Care Reform benefits. Plans 1, 2, and 3 pay at 100%, Plans 4 and 5 are 90% co-insurance and Plans 6-10 are 80% co-insurance and require more out of pocket for the participant but lower premiums.

Different requirements determine which network of providers, Anthem Blue Cross or Blue Shield of California, is available to the district and/or bargaining unit. For more information of these networks click on the link below.

  • Anthem Blue Cross - With nearly 69 million people served by its affiliated companies including more than 37 million enrolled in its family of health plans, Anthem is one of the nation's leading health benefits companies.  Anthem supports CVT members with a dedicated unit staffed with Anthem associates well versed on the CVT benefit programs.  This dedicated unit is available to answer questions regarding your benefits, claims, provider billings and authorizations and is available Monday through Friday 8:30 am to 5:00 pm at (800) 234-4333.
  • Blue Shield of California - Blue Shield of California provides CVT members access to the Blue Shield PPO and HMO network of providers and wellness discounts.  Blue Shield of California is an independent member of the Blue Shield Association with a commitment to providing access to high-quality health care at an affordable price.  As a not-for-profit, Blue Shield has been part of California's healthcare landscape since 1939, and is passionate about improving the health and wellness of their members, while giving back to the communities they serve.

Prescription Plan Options

Prescription plans work the same way. There are 5 different plans to choose from depending on the level of benefit desired.

CVT and our prescription benefit provider, CVS/caremark, provide prescription benefits for plan participants and their eligible dependent(s) enrolled in either a CVT High Deductible Health Plan (HDHP) or a Preferred Provider Organization (PPO) Plan.  Caremark is the largest nationwide network of pharmacies with 60,000 participating retail pharmacies to choose from. 

For an overview of each of the 10 plans and 5 prescription options, click here.

For More Information…

For more information about any of these plans, please contact us through

Customer Service Contacts

TELEPHONE NUMBERS – WHO TO CONTACT

Please furnish employees with one of the following phone numbers when they need a new I.D. card or have questions regarding benefits or claims (phone numbers beginning with 800, 844, 855, and 866 are toll-free)

CLAIMS & CUSTOMER SERVICE

NameEmailPhone
ANTHEM BLUE CROSS www.anthem.com/ca/sisc See I.D. Card
BLUE SHIELD of California www.blueshieldca.com/sisc (855) 256-9404
COBRA (661) 636-4410
DELTA DENTAL of California www.deltadentalins.com (866) 499-3001

EMPLOYEE ASSISTANCE PROGRAM (EAP)

Anthem Blue Cross (EAP)

www.anthemeap.com

(800) 999-7222

TELADOC MEDICAL EXPERTS //www.teladoc.com/sisc/ (855)-380-7828

HEALTH MAINTENANCE ORGANIZATION (HMO) PLANS

Anthem Blue Cross HMO
Blue Shield HMO
Kaiser Permanente

www.anthem.com/ca/sisc
www.blueshieldca.com/sisc
www.kp.org

(800) 825-5541
(855) 256-9404
(800) 464-4000

I.D. CARDS See Vendor Website

INDIVIDUAL RETIREE PLANS/MEDICARE ADVANTAGE PLANS

Blue Shield 65 Plus HMO Medicare Advantage
CompanionCare
Kaiser Senior Advantage

(800) 776-4466
(800) 825-5541
(800) 464-4000

MD Live (SISC PPO and HMO Members) www.mdlive.com/sisc (888) 632-2738
MEDICAL EYE SERVICES www.mesvision.com (800) 877-6372
NAVITUS
Customer Service and Mail Order Service
www.navitus.com (866) 333-2757
SISC DIRECT BILL RETIREES (661) 636-4410
VISION SERVICE PLAN www.vsp.com (800) 877-7195

SISC ELIGIBILITY TECHNICIANS

Secure document upload for activity only – SISCconnect.org
SISC main telephone number 661-636-4410

NameEmailPhone
Denise Faz (661) 636-4869
Christina Lele’a (661) 636-4394
Eleanor Maldonado (661) 636-4307
Morgan Myers (661) 636-4508
Maria Pierce (661) 636-4397

SISC ACCOUNT MANAGEMENT TEAMS

Fax (661) 636-4893

NameEmailPhone
Armando Cabrera (661) 636-4608
Kim Lyon (661) 636-4304
Karen Morovich (661) 636-4622
Lauri Phillips (661) 636-4711
Alisha Ramirez (661) 636-4626
Shawna Smith (661) 636-4669
Bobbette Wellwood (661) 636-4221
Kimberly Winn (661) 636-4790

Is Anthem Blue Cross of California the same as Blue Shield of California?

In California, Anthem Blue Cross and Blue Shield are actually different companies and are competitors. In most other states, they are the same company and formed an association, the Blue Cross Blue Shield Association. Anthem Blue Cross is a for profit company in California, and Blue Shield is a non-profit.

Does anthem operate in California?

We offer health plans in California that fit a variety of healthcare needs, including special programs to support better health. You may also qualify for financial assistance to help cover the costs of your health plan.

Is Blue California the same as BCBS?

Blue Shield of California is a Registered® mark of the BlueCross BlueShield Association, an association of independent Blue Cross and Blue Shield plans. Blue Shield of California and Mylifepath are service marks of Blue Shield of California.

Is Anthem Part of Medi

Anthem serves Medi-Cal recipients in these counties: Alameda, Alpine, Amador, Butte, Calaveras, Colusa, Contra Costa, El Dorado, Fresno, Glenn, Inyo, Kings, Los Angeles, Madera, Mariposa, Mono, Nevada, Placer, Plumas, Sacramento, San Benito, San Francisco, Santa Clara, Sierra, Sutter, Tehama, Tulare, Tuolumne and Yuba.

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